FirstCase AI Case Intake & Decision AutomationDemo: hello@firstcase.com
Industries

For teams that work in cases, claims, matters, requests, and tickets.

FirstCase is horizontal technology with vertical playbooks for high-value intake and triage workflows.

Insurance

Convert claims into structured records, detect severity, ask for missing documents, and prioritize adjuster review.

  • Auto and property claims
  • Loss documentation
  • Fraud-risk indicators
  • Policyholder communication

Healthcare

Organize patient requests and administrative cases while keeping clinical judgment with licensed professionals.

  • Referral intake
  • Patient service requests
  • Follow-up routing
  • Administrative triage

Enterprise Support

Classify internal and external tickets, identify high-value accounts, and automate first response workflows.

  • Customer escalations
  • IT service tickets
  • Compliance requests
  • Vendor support cases