FirstCase is designed for teams that handle confidential intake, claims, matters, and operational records.
Role-based access, permissioned workspaces, configurable retention, and audit logs for case activity.
AI recommendations can be reviewed, edited, approved, or rejected before operational actions are taken.
Support for standard SaaS, enterprise environments, SSO, API restrictions, and security reviews.
FirstCase is positioned as an intake and workflow assistant, not a replacement for licensed professional judgment.
FirstCase provides workflow automation and decision-support tools. It does not provide legal, medical, insurance, or financial advice. Professional review remains the responsibility of the customer organization.